Service Coordinator, Stroke Rehab Service - Toronto, Ontario

Toronto Western Research Instit.

Post Expires


Mid-level industry position, researcher / analyst

Site: University Centre, Toronto Rehab Department: Brain and Spinal Cord Rehab ProgramReports to: Program Manager   Hours: 37. 5 hours per week    Days Status: Permanent Full-time

Transforming lives and communities through excellence in care, discovery and learning.

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto Rehabilitation Institute, Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre and the Michener Institute of Education at UHN. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

The Toronto Rehabilitation Institute, a leader in adult rehabilitation and complex continuing care, is Canada’s largest adult rehabilitation hospital. Bringing together innovative patient care, groundbreaking research and diverse education to help people overcome or recover from disabling injury, illness or age-related conditions Toronto Rehab is located at four sites: University Centre (550 University Ave.), Lyndhurst Hospital and Toronto Rehab’s Cardiac and Stroke Centre (Rumsey Road) and the Bickle Centre (Dunn Ave).. Find out about our purpose, values and principles here.


In accordance with established standards, professional requirements and as an integral member of the multidisciplinary health care team the SERVICE COORDINATOR in the Stroke Rehab Service  is responsible for planning, organizing, directing, coordinating, and evaluating activities related to inpatient and outpatient admission and discharge. The primary responsibilities include but are not limited to: coordinating/prioritizing services across the care continuum and between services; managing waiting lists; performing utilization review activities to facilitate and streamline patient admission, discharge and flow;  communicating effectively with all stakeholders, ensuring excellent customer service; coordinating and chairing patient rounds; facilitating quality patient care that meets stroke best practice standards and stroke system outcome targets; coordinating and monitoring quality indicators related to admission and discharge planning; establishing and maintaining a systematic review and assessment of departmental capacity; participating in relevant research activities, projects, etc. as required; demonstrating a commitment to professional lifelong learning by participating in continuing education activities to meet the needs of the program; performing other duties consistent with the job classification, as required.


  • At minimum, completion of a Bachelor’s degree in a Health related discipline or recognized equivalent required
  • Current valid Certificate of Practice from relevant Health related College (i.e., OT, PT, RN, SLP, SW, RT, RD etc.)
  • At minimum, 4 years practical and related experience; minimum 2 years experience in a rehab patient care environment, both inpatient and outpatient
  • Specialized experience in the field of Stroke Rehabilitation
  • Knowledge of regional e-Stroke Referral system and application of FIM preferred
  • Knowledge and experience in admission and discharge planning and case management
  • Knowledge and experience using utilization management principles and length of stay management strategies
  • Knowledge of quality improvement theory and practice
  • Experience in leadership and project management preferred
  • Experience in program development and implementation preferred
  • Excellent computer skills

POSTED DATE: July 9, 2020   CLOSING DATE:  until filled                                    

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications should apply.

UHN thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide for the open position.  Applicants need to make their requirements known when contacted.

More Information


Post Expires


Mid-level industry position, researcher / analyst


Toronto , Canada