Customer Analytics and Sr Data Science Associate

Eli Lilly

Post Expires


Mid-level industry position

At Lilly, we’re, inspired to make a difference in people’s lives every day – through the discovery of life-changing medicines, better understanding of disease management and support for people living with illness and their families and friends.

Our work today – from our research programs to our volunteer initiatives – is a reflection of our heritage of uniting caring with discovery to make life better for people around the world.

We invite you to explore career opportunitieswith Eli Lilly Canada, where we work together to make life better for people.

You have an opportunity.

Do you thrive in translating data analytics into meaningful business language?
Do you have hands on SQL, Tableau, R, Python or related technical knowledge?
Are you motivated in shaping the future and while driving impact today?

Why not join Lilly’s Data and Analytics team in our mission to enhance the customer experience through meaningful customer understanding and to build an insight-driven, decision-making culture
The Customer Analytics and Sr Data Sciences Associateis a key team member of the Digital and Analytics team and leader of the Lilly Canada Advanced Analytics/Data Sciences (AADS) transformation journey.

Right Data: The Sr Associate is responsible for managing relationships with key data providers and acting as the subject matter expert for information sources, which support all data operations, including sales forecasting, brand engagement, strategic targeting and performance measurement. As a Sr Associate, the candidate is required to meet regularly with data providers and internal partners to ensure that Lilly’s investment is maximized and meets the needs of the business.

Smart Analytics: The associate is responsible for data transformation and visualization to support sales and marketing reporting and analytics needs. The Customer Analytics Associate will work with various stakeholders (Sales Consultants, Marketing Managers, Senior Business Leaders, IT leaders) to understand business decisions, requirements and data needs. Reporting and dashboard design are core processes that the associate will support in the advancement of the affiliate’s data-driven decision-making strategy.

As needs and technology change and grow, this individual must embrace these transformations/innovations and look for opportunities to incorporate these capabilities into reporting and data driven knowledge to support the affiliate’s AADS plan.

What you can expect:

Key Objectives/Deliverables:
  • Act as Subject Matter Expert and Relationship Manager across internal data systems (SAP, PureData, AWS, …), external data providers (eg. IQVIA) and IT (data storage support). This will require an understanding of the structure and application of source data (eg. prescription, sales, structured/unstructured data), internal data systems and how these can be used to support the business needs of Lilly Canada
  • Ensure high stakeholder satisfaction through consistent delivery of high quality, timely and insightful outputs throughout the analytics value chain on various objectives related to:
    • Performance tracking for the affiliate and its brands to provide insights on KPIs related to sales, sales growth, wholesaler inventory, market share, and market growth
    • Brand descriptive analytics to provide data-based insights for planning, measurement and segmentation
    • Advanced Analytics including segmentation and campaign measurement: Development of Multi-Channel Engagement customer segmentation, Channel optimization, Test / control analysis
    • Predictive and prescriptive models to better allocate budgets based on ROI that were statistically proven
  • Developing into a trusted advisor by actively participating in various project phases including kick-off, methodology development, execution, insight generation, data extraction, manipulation, visualization, and results presentation to various stakeholders

More Information


Post Expires


Mid-level industry position


Toronto , Canada